गोपनीयता धोरण

This Privacy Policy explains how AR Foods ("Srubhi", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit srubhi.com or make a purchase from us (together, the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping/billing address at checkout
• Order history and the products, quantities, and prices you purchase
• Messages you send us through contact or partnership enquiry forms
• Payment information — processed securely by our payment partner, Razorpay. We do not store your card, UPI, or bank details on our own servers

We also automatically collect limited technical information such as browser type, device type, and general usage data to help us operate and improve the Site.

• To process, fulfil, and deliver your orders
• To communicate with you about your order, shipping updates, or enquiries
• To respond to customer support, bulk order, or partnership requests
• To improve our products, website, and customer experience
• To comply with legal obligations, including tax and FSSAI record-keeping requirements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use trusted third-party services to operate the Site, including Supabase for secure data storage and Razorpay for payment processing. These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements.

You may request access to, correction of, or deletion of your personal information held by us by writing to us at srubhifoodspune@gmail.com. We will respond to reasonable requests within a reasonable timeframe.

The Site may use cookies and similar technologies to remember your preferences (such as items in your cart) and to understand how visitors use the Site. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly as a result.

The Site is not directed at children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us:

• Email: srubhifoodspune@gmail.com
• Phone: +91 83083 93333
• Address: AR Foods, Pune, Maharashtra, India
• FSSAI Lic. No. 21525027001365